For ages 21+ — Safe Gaming

Responsible Gaming at kricky — your protection is our priority

Enjoy entertainment within your limits. kricky provides you with all the tools and support you need to game safely, mindfully and responsibly.

For ages 21+ only

Our Commitment

kricky believes that gaming is a form of entertainment — not a source of income. We want every one of our players to enjoy themselves, while always staying aware of their own limits. Responsible gaming means taking care of your time, your money and your mental wellbeing. We offer various tools and features to keep you safe, which you can use at any time.

Only individuals aged 21 or older may participate on our platform. Age verification is a mandatory process for us. We are committed to fully protecting minors from gaming.

Safe Gaming Tools

21+ Age Verification

To register at kricky you must be 21 years of age or older. Age is verified through a national identity card or birth registration certificate. Accounts belonging to minors are closed immediately.

Deposit Limit Setting

You can set your own maximum daily, weekly or monthly deposit limit. Once a limit is set it takes effect immediately. To increase a limit, a 24-hour waiting period is required.

Time-Out Feature

If you feel you need a short break, you can take a time-out of anywhere from 24 hours to 30 days. During this time your account will be temporarily suspended and no games can be played or deposits made.

Self-Exclusion

If you want to take a longer break, choose the self-exclusion option. You can close your account for 6 months, 1 year or permanently. Any attempt to open a new account while a self-exclusion is active will be rejected.

Reality Check Reminder

At set intervals, a notification will appear on screen reminding you how long you have been playing and how much you have spent. You can set the interval yourself, anywhere from 30 minutes to 2 hours.

24/7 Support Service

If you have any concerns about your gaming, contact our Bengali-speaking support team. Live chat is available seven days a week, 24 hours a day. We are here for you.

How to Use the Safety Tools

After logging in to your account, follow the steps below to easily change your safety settings:

  • 1 Log in to your account and click on the profile icon.
  • 2 Go to the "Responsible Gaming" section.
  • 3 Choose your preferred option from deposit limit, time-out or reality check.
  • 4 For self-exclusion, contact our support team directly via live chat.
  • 5 A confirmation message for any change will be sent to your email.

Signs of Problematic Gaming

Be alert if you notice these signs

  • A tendency to keep playing in order to recover lost money.
  • Hiding how much time or money you are spending on gaming.
  • Neglecting family, friends or work responsibilities to game.
  • Finding it hard to stop gaming or feeling uncomfortable when not playing.
  • Borrowing money or dipping into savings to cover gaming expenses.
  • Feeling stress or depression as a result of gaming.

Keep in mind

If any of the above signs appear in you, do not delay — contact our support team. Seeking help is an act of courage. We do not judge — we help.

Responsible Financial Management

Maintaining financial discipline in gaming is an important part of responsible play. The minimum deposit at kricky is ৳200 and the minimum withdrawal is ৳500 — these limits help protect you from overspending. Our payment methods are bKash, Nagad, Rocket and bank transfer — all secure and fast.

Withdrawals are generally completed within 30 minutes to 3 hours. We use SSL encryption to ensure transparent and secure financial transactions.

৳200

Minimum Deposit

৳500

Minimum Withdrawal

21+

Age Limit

24/7

Support Service

Advice for Parents

If there are minor members in your household, use parental control software on your device. Never share your login details with children. You can follow the steps below to restrict access to gaming websites:

  • 1 Activate content filters in your device's browser and block adult content.
  • 2 Create separate user accounts on the device and use restricted profiles for children.
  • 3 Always keep the passwords and PINs of your bank or mobile banking app private.
  • 4 Make children aware of online gaming and betting and have open conversations with them.

Frequently Asked Questions about Responsible Gaming

You must be 21 years of age or older to participate at kricky. Age is verified during registration, and any account identified as belonging to a minor is closed immediately.

Log in to your account and go to Profile Settings. There, under the "Responsible Gaming" option, you can set a daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately, but increasing it requires a 24-hour waiting period.

The duration of self-exclusion depends on the option you choose — 6 months, 1 year or permanent. It cannot be cancelled before the selected period ends. Once a permanent self-exclusion is activated, it cannot be changed. Please speak with our support team before making a decision.

During a time-out you will not be able to log in to your account, play any games or make new deposits. However, any previously submitted withdrawal requests will be processed as normal. Once the time-out period ends, your account is reactivated automatically.

You can get help in Bengali through our 24/7 live chat support. You can also contact us by email: [email protected] — our specialist team will help guide you in the right direction. Your privacy is completely protected with us.

At intervals you set in your settings, a pop-up message will appear showing your total time spent playing and the amount spent during the session. This message encourages you to stay aware and take a break if needed. You can customise the interval anywhere from 30 minutes to 2 hours.

Enjoy the entertainment — responsibly

Play safely at kricky. Explore our range of games and always stay within your limits. Visit the FAQ for more information or contact support directly.

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